18 Warwick Street
Oxford OX4 1SX
As returned items damaged or lost in the post will not be credited, please obtain a certificate of posting.
Please note that we cannot accept the return or replacement of uniquely personalised items, unless faulty.
Postage costs for all returns and replacements belong to the customer, unless the items are faulty.
We aim to process all replacement and refund requests in 3 -5 working days since we receive the faulty item.